Do you offer free shipping?
Yes, we currently offer free express shipping on selected items – You will see this at check out
How long will it take to receive my items?
We strive to get your items delivered to you on time, depending on your location you may receive your item within 3-25 business days after placing the order. All items are shipped with DHL.
Do you accept cash?
We currently do not accept cash payments online, however we have a variety of other payment options you can use such as credit card, debit, Paypal, Gpay, Apple pay, etc
Do you ship to my city?
We currently ship orders worldwide
Can I pick up my orders?
Yes, it depends on the type of items you buy. You will see this option at check out if an item is eligible for pick up
Can I make phone orders?
We would love a phone call, however we do prefer that you place your orders online so we can efficiently track the progress of your orders
Do you offer returns?
Yes, we do – please read our returns policy here
Who do I contact when i need help?
You can use the chat icon at the bottom of the page if you want to chat realtime, also you can email us your queries at firstname.lastname@example.org
I can’t find the item I want on the site, can you still get it for me?
Yes, we will try and source items you need that are not currently listed on our site- however this is subject to terms and conditions. Email us at email@example.com and lets discuss.