Thank you for your purchase! Know that we will never ask you to pay for shipping – all our items ship for free.
The time frame for order delivery is divided into two parts:
- Processing time: Once an order is placed we try our best to process them within 1 to 5 days
- Orders that require customisation or that need to be worked on by our suppliers will take an extra 1 week before it ships
- Shipping time: Shipping times may vary depending on the destination country
- Canada/North America – Shipping method Canada Post / DHL (3-5 business days) – Pick up options available if you live in the Kitchener-Waterloo area for selected items.
- Europe Rest of the world – DHL (2-5 business days)
Do message us on live chat if you have any questions regarding this.
All shipping is free regardless of which country you live in.
We will do our best to ensure that you have the best experience while shopping on our platform. Thank you again for choosing us!